Security at VectorBase

Your data security is our top priority. We implement industry-leading security practices to ensure your knowledge bases are protected at every layer.

Security Features

Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.

Infrastructure

Hosted on SOC 2 Type II certified infrastructure with redundant backups across multiple regions.

Access Control

Role-based access control, SSO support, and audit logs for all account activities.

Compliance

GDPR compliant with data processing agreements available for enterprise customers.

Team Security

All employees undergo background checks and security training. Access follows least-privilege principle.

Vulnerability Management

Regular penetration testing, bug bounty program, and continuous security monitoring.

Compliance & Certifications

We maintain rigorous compliance standards to meet enterprise requirements

SOC 2 Type II

Certified

Annual audit of security controls

GDPR

Compliant

EU data protection regulation

CCPA

Compliant

California Consumer Privacy Act

ISO 27001

In Progress

Information security management

Security Practices

Secure Development

  • Code review required for all changes
  • Automated security scanning in CI/CD
  • Dependency vulnerability monitoring
  • Regular security training for developers

Data Protection

  • Data isolation between customers
  • Automatic data backup every 6 hours
  • 30-day backup retention
  • Secure data deletion on request

Incident Response

  • 24/7 security monitoring
  • Defined incident response procedures
  • Customer notification within 72 hours
  • Post-incident analysis and remediation

Responsible Disclosure

We take security vulnerabilities seriously. If you discover a security issue, please report it responsibly. We appreciate the security research community's efforts in helping us keep VectorBase secure.

Bug Bounty Program

We offer rewards for responsibly disclosed security vulnerabilities. Rewards range from $100 to $10,000 depending on severity.

Security Contact

For security-related inquiries or to report a vulnerability:

  • Email: [email protected]
  • PGP Key: Available on request
  • Response time: Within 24 hours for critical issues

Need more details?

Enterprise customers can request our SOC 2 report, security questionnaire responses, and schedule a security review call.